This is the 3280th most frequent Catalan word.
tracte
Agreement, treatment, or dealings.
In this sentence, 'tracte' refers to 'treatment' or the manner in which clients are dealt with.
El tracte amb els clients ha de ser sempre cordial.
The treatment of clients must always be cordial.
Here, 'tracte' is used to mean 'deal' or 'agreement' in terms of an offer made.
El tracte que em vas oferir no va ser just.
The deal you offered me was not fair.
In this case, 'tracte' refers to 'demeanor' or the way the person behaves toward others.