This is the 3594th most frequent Arabic word.
أرسلت
"أرسلت" means "I sent" or "she sent," depending on context.
Here, 'أرسلت' (I sent) is used as a verb indicating the action of sending something (a letter) via the mail.
أرسلت رسالة بالبريد إلى صديقي.
I sent a letter by mail to my friend.
In this case, 'أرسلت' is used to describe the action of dispatching or sending a person (a client) to a specific location (a department).
أرسلت عميلاً إلى القسم المسؤول.
I dispatched a client to the responsible department.
'أرسلت' here denotes the act of sending a tangible item (a package containing a gift) by some means.